Contact
Let's talk
Three addresses and a form. Behind all four are the same people who build the product, so you can ask technical questions without being passed to another department.
Write to us
If you already know what you need, the form saves you a round trip.
Message sent
We sent a copy to the address you left. We answer the same business day.
Sales
Pricing, scope, self-hosting and everything you need to see before signing anything.
sales@vonzay.comSupport
Accounts already running. If the problem has stopped somebody from working, say so in the subject line.
support@vonzay.comEverything else
Press, partnerships, or if you want to work here. It lands in the same place and the same people read it.
sales@vonzay.comOther channels
What to expect
How long we are going to take
The times we hold to, not the ones that look good in a table.
- Sales and general inquiries
- The same business day. An email on Friday afternoon gets answered on Monday, and we would rather say that than pretend there is a weekend shift.
- Support for active accounts
- The same business day, and sooner when the problem has somebody stuck.
- Security, legal and procurement
- Up to two business days. Those answers are reviewed by whoever wrote the code, not by a compliance form.
- What will not happen
- You do not enter an automated email sequence and no call center calls you. If we write twice and you do not answer, we stop.